Customer support

Contact Us

Helpful, straightforward support from the team behind pleasureplay.co.uk.

Use the form below for product questions, order support, delivery enquiries or help using the website. For an existing order, include the order number so the team can find the correct details quickly.

Send a message

How can we help?

Tell us what you need and include an order number when your question relates to an existing purchase.

We normally reply within one working day.

Before you contact us

  • Check your order confirmation and dispatch emails for the latest information.
  • Use the email address entered at checkout when asking about an order.
  • Never send payment-card details through this form.