FAQ

FAQ

What are the delivery charges for orders from the Online Shop?

Delivery charges are as follows:

Royal Mail Tracked 48 | £6.95
2 to 5 working days from receipt of order*

Royal Mail Tracked 24 | £8.00
1 to 2 working days from receipt of order*

DPD TRACKED NEXT WORKING DAY | £12.95

Which payment methods are accepted in the Online Shop?

We take all major credit cards and we offer interest free payments via Laybuy & Klarna and Clearpay

How long will delivery take?

Your order will take 24 to 48 hrs depending on your delivery choice

How secure is shopping in the Online Shop? Is my data protected?

Yes all data is protected. We only use the minimal information possible and our payment providers are all secure. 

What exactly happens after ordering?

We receive your order its allocated to our warehouse and its then picked checked packed and made ready for dispatch. All of this is done on the day we receive your order. Once its dispatched your order is updated and you are emailed each stage of its progress. You can also track your order here:

Can I track my order my order?

Yes you can with our live track facilty here: TRACKING 

**YOU WILL REQUIRE YOUR ORDER NUMBER AND THE EMAIL ADDRESS YOU ORDERED WITH.**